Privacy Policy

Hi-There offers an efficient way to access and manage your contacts and stay updated on their details. You can also share your own information with your contacts through our platform. Additionally, the Hi-There Service may integrate with third-party software platforms that you have authorised to connect with Hi-There ("Third Party Platforms"). Feel free to reach out if you need further assistance or any additional modifications to the provided text.

What is Personal Information?

"Personal Information" refers to any data relating to a natural person who can be identified, either directly or indirectly, through identifiers such as a name, address, telephone number, mobile number, email address, identification number, online identifier, or other factors specific to the person's physical, physiological, genetic, mental, economic, cultural, or social identity.

"Sensitive Personal Information" includes information about racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data for unique identification, health information, sex life, or sexual orientation. We consider both Personal Information and Sensitive Personal Information as confidential.

"Other Information" encompasses data that is not categorised as Personal Information or Sensitive Personal Information. Personal Information does not encompass anonymised or "aggregate" information, or publicly available information that has not been combined with Personal Information or Sensitive Personal Information.

What Information Does Hi-There Collect and When?

We may collect your Personal Information in the following instances:
  1. When you provide it voluntarily, such as during account registration using your Hi-There Login Credentials or by using social login methods.
  2. When you connect a Third Party Platform with your Hi-There account, allowing us to receive information from that service.
  3. If you purchase a subscription to our Service, we may require additional Personal Information including Payment Information.
  4. When you accept an invitation from another user to connect on the Service.

When using the Service, we gather Other Information about you or your usage. This includes data collected through technologies such as logs, cookies, web beacons, and local storage:

For further clarification or assistance, feel free to ask.

We also may partner with certain third parties to collect, analyse, and use some of the Personal and Other Information described in this section. For example, we may allow third parties to set cookies or use web beacons on the Service or in email communications from Hi-There. This information may be used for a variety of purposes, including analytics.

How Does Hi-There Use the Information We Collect?

We utilise both your Personal Information and Other Information collected via our Service for the following purposes:

Information Shared with Third Parties

At Hi-There, our primary aim is to enhance your professional network's value, not to trade your data. However, we do share personal information as outlined below:

Sharing with Other Users:

The core functionality of Hi-There’s, Service enables you to exchange Personal Information with other users and receive their Personal Information in return. When you invite another user to connect via the Service's interface or by sharing a generated QR code, link, or identifier, your Personal Information becomes accessible to individuals who view or access that code, link, or identifier. You have control over the information shared through the Service's settings.

With Your Consent:

We may share your Personal Information if you provide consent, particularly when we inform you on the Service that certain information you provide will be shared in a specific manner, and you voluntarily share such information.

Service Providers, Agents, and Relevant Third Parties:

Occasionally, we engage other companies to aid in providing the Service. These can include third-party payment processors, email-sending companies, cloud hosting providers, and other service providers collaborating with us for Service operations. These service providers receive only the necessary information to perform their designated functions. They use your Personal Information solely to fulfil the services requested by us, and we ensure they abide by confidentiality restrictions in line with our Privacy Policy.

Legal Processes:

In situations mandated by the law, we might disclose your Personal Information. This includes instances where we reasonably believe that such disclosure is necessary to comply with legal obligations or respond to authorised and lawful requests. We may disclose your Personal Information to safeguard our rights, the rights of others, or when needed to enforce our Privacy Policy, Terms of Service, or other applicable policies and agreements.

User Communications:

If you choose to provide us with someone else's email address to invite them to create a Hi-There account, you must confirm that you have obtained their consent for this disclosure. We may disclose this information if legally required to do so, as previously explained.

Links to Other Sites:

Our Service may feature links to external sites. Any Personal Information you furnish on those linked pages is directly provided to the third party, governed by their privacy policy. Our Privacy Policy doesn't extend to these linked sites, and we bear no responsibility for their content, privacy practices, or security policies.

Protecting Your Information:

To safeguard your Personal Information against loss, misuse, unauthorised access, disclosure, alteration, and destruction, we employ reasonable physical, technical, and administrative security measures. However, please be aware that no security measure is infallible. While we strive to ensure security, no method of data transmission is entirely immune to interception or misuse.

Choices Regarding Your Information:

You can revoke your consent to process your Personal Information by notifying us in writing at However, this action will result in your inability to use the Service.

If you wish, you can choose to "opt out" of receiving marketing or promotional communications from us. Instructions for opting out can be found in the communications or by sending an email to While opting out, you may still receive non-promotional emails, such as account-related notifications or communications about our ongoing business interactions.

Your Rights: Review, Modification, Deletion:

Within the Service or by reaching out to us at, you can review, update, correct, or delete your Personal Information in your account. You also grant us the authority, based on your account settings, to delete information no longer required for the Service. It's essential to note that if you've shared Personal or Other Information with others, and they have not removed or copied it, HiHello is not obligated to erase such data.

Retention of Information:

We maintain data for a duration reasonably necessary to deliver the Service to you or fulfil the purposes outlined in this Policy. You retain the capability to delete Personal Information in your account as described earlier. Please be aware that, in specific cases, we might need to retain information for a longer period, complying with legal obligations.

Lawful Bases for Processing:

Hi-There will gather and process your Personal Information solely based on lawful grounds. These bases include your consent (given by you), contractual necessity (when processing is vital for fulfilling a contract with you, like when you buy a Service subscription), and our legitimate interests (such as adhering to applicable laws and managing our business operations).

Information for California Residents:

If you're a California resident under 18 and a registered user of our Service, you can request the removal of content and information you've publicly posted on our Service. To initiate this process, send an email to, outlining the content or information for removal. Please note, this request might not guarantee complete content removal, as data could persist in our databases, appear in an unidentifiable manner, or get reposted by other users.


Our Services are not aimed at individuals under 13 years old. We do not knowingly collect Personal Information from children under 13. If a parent or guardian realises their child below 13 has shared Personal Information, they should reach out to us at Upon detecting that a child under 13 has provided us with Personal Information, we will take measures to erase such data from our records.